Automated Meter Reading

In a continuing effort to provide superior local service, Northern Lights has begun installation of automated meter reading devices known as Turtles© . The devices are installed in the meter and send a slow signal through the electric lines to our substations. When it is time to process bill, Northern Lights calls the substation by phone and electronically transfers the reading to our billing software.

• Efficiencies are enhanced by:
• Freeing our members from the responsibility of meter reading.
• Elimination of the need to enter each meter reading by hand.
• Elimination of follow up on accounts when a meter reading is not received.
• Ability to transfer accounts without asking the member to provide a final meter reading.
• Reduces need to send lineman to the field to do meter reading.
• Ability to provide information to members regarding their energy usage.

For more detailed information on Turtles© log on to www.turtletech.com

How to Read Your Meter

Clock-type dials have rotating hands to indicate usage. Each hand rotates in the opposite direction of the preceding dial, either clockwise or counterclockwise. To ensure accurate readings, it is important to stand directly in front of the meter and have sufficient lighting.

• Read the meter dials from right to left and record readings in the same order.
• When the hand is between two digits, record the smaller number.
• If the hand is not on or slightly past that digit, record the lower digit. If you are not certain whether the hand has reached the next digit, check the digit to the right.
• Subtracting the last reading from your present reading, times the multiplier if your meter has one, will determine the amount of energy used.
• Refer to the last reading on your bill and check for accuracy.